Walk In Policy

Walk In Policy:

Garden City Pediatrics is committed to the delivery of the highest quality and timely care for all of our patients. In order to be fair to our scheduled patients, we are clarifying our policy about non-emergent walk in visits.

• Should you come to the office to be seen without an appointment you will be asked to take a seat until a triage nurse is available to assist you
• You can anticipate a waiting time as our triage nurses are busy taking calls. At the first opportunity, one will talk with you to assess your needs
• Please be aware that if your child needs to be seen an appointment will be scheduled according to the availability of your provider
• In the case of a true, non-life threatening emergency, a call to the office emergency line is still your best option for a prompt decision concerning the best care for your child

Although Garden City Pediatrics does not want to discourage you from seeking treatment when needed, this office is set up to accommodate scheduled appointments. We always encourage you to call our triage line so that we may provide the best care for your child, which includes scheduling same day appointments as needed.

This policy has been put in place to best serve the needs of all our patients in a fair and equitable manner.